So, you made a little mistake and suddenly you’re banned from scrolling through the never-ending photo library of Pinterest…been there!
Pinterest is a hot spot for businesses as it allows a unique kind of client to find your service or shop, making it vital to business success and expansion.
So, how do you get a Pinterest account unsuspended?
Getting a Pinterest account unsuspended is easier than you might think.
However, it does require some background information on why your account was suspended in the first place. This often dictates the process in which Pinterest is going to go through in order to unsuspend your Pinterest account. Let’s take a stroll through all the options!
How do you get banned from Pinterest?
Before we can explain how to get unbanned, we need to know the reason you were banned (and you do too so you can avoid making the same mistake again!).
There are a wide variety of reasons a Pinterest account may get banned, but they all come down to one factor, “a violation of Pinterest community guidelines”. This is the lovely message you’ll receive when your account gets banned. In order to determine the detailed reason, you’ll have to reach out to customer service or account services.
However, these are the most common reasons:
- Spamming a specific account or hashtag (makes you look like a bot)
- Using someone else’s account name as your own (stealing business, etc.)
- Using hateful language (comments, direct messages, descriptions)
- Using explicit language (comments, direct messages, descriptions)
- Someone reports your account
- Pornography or graphic imagery
- Providing misinformation
How do I appeal a Pinterest suspension?
Something you can do if you feel your account has been inappropriately suspended or banned is appeal the decision. This is often your best option if you’re suspension is going on for an extended amount of time, if you feel the suspension was unjustified, or if your account has moved from suspended to banned entirely.
The process may be a bit lengthy, but it can be worth it as Pinterest hates this process and will pay greater attention to your account status if you are trying to fight them on it.
You should have received an email when your account was suspended. This email will contain a link to an appeal process. Click that link and follow the instructions provided, or follow the step-by-step process below.
- Go to the Pinterest contact page (you’ll see two boxes that say, “what do you need help with” and “tell us more”
- In the first box, choose the option that says, “Getting into my account” then click “Appeal account suspension” in the second box.
- You’ll be shown the Pinterest policies information (review it just to be sure you are in the clear!). Once you’ve reviewed the policies, click the box that says “I still need help”.
- Fill out the contact information.
- You’ll receive an automated email that provides you with the community guidelines information again, respond to this email. All you have to do is say “I still need help” and your email will be pushed through to an actual human instead of a bot!
- Do this as often as you remember so that your emails get pushed to the top of their inbox. It may take up to 2 weeks even with this process.
- Await the decision!
How to get a Pinterest account unsuspended (if you have violated guidelines)
If you find that you have indeed violated community guidelines and don’t see a purpose in filing for an appeal, that’s okay. We all make mistakes.
Your best bet in this situation is to reach out to Pinterest via their contact form to determine the specific reason they have suspended your account. If you already know the reason (or once you do), send Pinterest a short email with an apology and inform them you will be more aware of such behavior going forward and will not violate community standards again.
Oftentimes, this is enough to get your account unsuspended as you are taking responsibility for your actions and assuring them it won’t happen again!
How to prevent a Pinterest account from getting suspended
In order to prevent your account from being suspended in the future (either again or for the first time), you’ll want to be aware of a few things.
- Be sure to actually read the community guidelines in their entirety, especially if you are a business account.
- Avoid spamming accounts or tags. Spamming refers to pinning in excess so try to space out your pins throughout the day rather than pinning for an hour straight on one topic.
- Avoid explicit or vulgar languages/pictures. Whereas Pinterest does seem to allow some “profane” words, most cuss words are flagged when used in excess or in direct conversation with someone.
Pinterest is a one-of-a-kind platform that allows businesses to expand their clientele in a unique manner. It allows businesses to connect with their clients through photographs, blog posts, and fun comment sections.
This is why it’s vital to keep your Pinterest accounts active and work quickly if they get suspended! Don’t forget to review the community guidelines and review the process of applying for an appeal should you feel your account was suspended for an invalid reason.